Customer Support :- +91 90018 48688 & +91 98294 55555

Frequently Asked Questions

What’s your return policy?

Returns and exchanges are accepted within 15 days from arrival date to buyer. Items returned for money back or exchanged for store credit must be in brand new condition with tags still on, have a manufacturer defect, or be be a wrongfully shipped item. For more info, please review our return policy.


How do I return or exchange my ARAGA?

If you want to return or exchange an item, please fill out and print our simple return form and follow the instructions. For more info about returns and exchanges, please review our return policy.


 

What’s your Warranty policy?

ARAGA will replace any item defect or items broken in transit. For more info, please review our warranty policy.


 

How long does shipping take and how much does it cost?

We usually deliver your product within 3-10 business days and the shipping is free.

 


What forms of payment do you accept?

We accept all major Credit Cards, Debit Cards. & Internet Bankings. We do not accept cashier’s check or money orders.


Do you charge tax?

All the product prices are inclusive of  tax.

Is it safe to submit my Credit Card or Debit Card info through ARAGA?

Yes! Orders placed at ShopAraga.com are encrypted using SSL technology, the industry-standard authentication and encryption technology, to ensure that your transactions are protected. With SSL implemented on both the client and the server, information transmitted over the internet will remain unaltered and secure.


 

How Do I Take Care Of My New Sunglasses?

All sunglasses come with a microfiber carrying case which is used to clean any grease marks on your lenses. We also recommend buying a hard case to keep sunglasses safe. IMPORTANT! Wood can crack in high temperatures, so we do not recommend leaving sunglasses in cars or high temperature areas for too long.

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